Background to this inspection
Updated
23 January 2021
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.
This inspection took place on 22 December 2020 and was announced.
Updated
23 January 2021
About the service
Bare Hall is a care home registered for up to 32 people who require nursing or personal care. The majority of bedrooms are for single occupancy although there are a number of twin bedrooms for those who have made a positive choice to share. Some bedrooms are provided with en-suite facilities. There is sufficient communal space with two adjoining lounges, a conservatory and a dining room. At the time of our inspection visit there were 27 people who lived at the home.
People’s experience of using this service and what we found
People were protected from the risk of abuse and avoidable harm by staff who understood how to recognise and respond to concerns. People told us staff were available when they needed them and they felt safe in their care. New staff were recruited safely. The environment was clean and maintained. People were safely supported to receive their medicines as prescribed.
People's needs were assessed, and care and support had been planned proactively and in partnership with them. People were provided with a nutritious and varied diet. Staff received regular training and supervision to support them to meet people's needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
People told us staff were kind, caring, attentive and treated them with respect. Staff respected people's right to privacy and dignity and encouraged people to be independent when it was safe to do so. The registered manager provided people with information about local advocacy services, to ensure they could access support to express their views if they needed to.
People received person-centred care which was responsive to their needs. People’s communication needs had been assessed and where support was required these had been met. People were entertained and stimulated by the activities provided for them. The registered manager managed people’s concerns and complaints appropriately and people told us they felt listened to.
The registered manager worked in partnership with a variety of agencies to ensure people received coordinated care which met their needs. People were happy with how the service was managed. Staff felt well supported by the registered manager. The registered manager and provider completed regular audits and checks, which ensured appropriate levels of quality and safety were maintained at the home.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk.
Rating at last inspection
The last rating for this service was good (published 03 June 2017).
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.