22 May 2013
During a routine inspection
People told us, 'I feel confident in my dentist's ability to give me the best dental care", 'I have come to the practice for over 40 years, I have seen some different dentists in that time, I was pleased with all of them" and "The service is convenient to public transport and the appointment system works well for me".
A person told us that the dental surgeon was "great with patients and thorough" and treatment options were always explained clearly. People told us that staff made them feel relaxed and comfortable. We observed people were provided with a comfortable relaxed waiting room.
The practice had one treatment room on the lower ground; it was wheelchair accessible, and convenient to enter from a small private car park.
The service had robust infection control procedures in place, this helped ensure people were safe and protected from the risk of infection.