8 February 2013
During a routine inspection
People told us they were involved in making decisions about their care and treatment. They said they had access to written information about the services provided at the practice and they had an awareness of how to make a complaint.
People told us they were treated with respect when they visited the practice. They said staff were friendly and polite. They considered they received good treatment and had no trouble when making appointments.
People had no concerns about their safety and wellbeing when attending appointments. People said the surgeries were clean and that protective equipment was always used.