4 March 2013
During a routine inspection
All three patients commented on the cleanliness of the practice. We found the practice very clean and tidy and free from clutter. One patient said the cleanliness is always very good and said "the cleanliness is perfect". All three patients we spoke to would recommend the practice to their family or friends.
We found that all three patients were given appropriate information and choices about their treatment options and the associated costs. The prevention of dental problems was always emphasized by the dentists and other staff. One patient commented that "due to my disabilities they give me extra help to keep my teeth clean". This was confirmed when reviewing clinical records. All three patients commented how easy it was to make an appointment. One patient said "they fit you in very quickly one hundred per cent every time".