Juga Homes Ltd

Updated 18 September 2021

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team

This inspection was undertaken by one inspector.

Service and service type

Juga Homes Ltd is a 'care home'. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

This inspection was announced, we gave the registered manager 48 hours' notice of our inspection.

What we did before inspection

We reviewed information we had received about the service since the last inspection. We used the information the provider sent us in the provider information return. This is information providers are required to send us with key information about their service, what they do well, and improvements they plan to make. This information helps support our inspections.

We sought feedback from the local authority and professionals who work with the service. We reviewed the previous inspection report and actions plans submitted after the last inspection.

During the inspection

We spoke with one person who was receiving care and support, three members of staff including the registered manager and two support workers. We reviewed the care plans, risk assessments and medicine records of one person who used the service. We also looked at records related to infection control and quality assurance audits.

After the inspection

We continued to seek clarification from the provider to validate evidence found.

Updated 18 September 2021

About the service

Juga Homes Ltd is a small care home providing care and support for up to three people living with mental health needs and people with learning disabilities and/or autistic people. At the time of our inspection three people were living at the service. Not everyone at the service was receiving support with personal care.

People’s experience of using this service and what we found

At the previous inspection we found that care plans were not always clear on what measures were in place to mitigate the risks. The provider had made improvements to how risks were documented and mitigated. People were protected from the risk of acquiring infections and the service was clean and hygienic. People’s medicines were managed safely by staff who had received relevant training. The provider had improved the way accidents and incidents were recorded and analysed.

The provider had made improvements to the quality assurance processes since the last inspection. There were a range of audits and checks to ensure quality and safety was maintained. People and their representatives were involved in decisions about their care and support needs. The provider engaged with people receiving care and staff to help drive improvements to the service. The provider worked in partnership with other professionals to plan, deliver and review care and support.

Rating at last inspection

The last rating for this service was inspected but not rated (published 10 August 2020).

Why we inspected

This inspection was carried out to follow up on action we told the provider to take at the last inspection.

You can read the report from our last inspection, by selecting the ‘all reports’ link for Juga Homes Ltd on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.