The Care Quality Commission

Archived: Picton Road Dental Practice

200 Picton Road, Liverpool, Merseyside, L15 4LL

Provided and run by:
Picton Road Dental Practice Partnership

Important: The partners registered to provide this service have changed. See new profile

All Inspections

6 November 2013

During a routine inspection

On the day of our inspection we spoke with four people who used the service. This included people who had used the service for some years but also a new patient. People were very positive about the care and treatment they had received at the practice and comments included, "It's a very good dentist,' and 'I like coming here, it's good."

People spoken with confirmed they were aware of their treatment plan and said they had discussed various treatment options with their dentist. People also said they were treated with respect and their queries were answered in a sensitive and understanding manner. People told us they had signed documentation to give their consent to treatment and that staff checked peoples' medical histories and medication every visit.

People were treated in a clean environment and arrangements were in place for the safe decontamination of reusable instruments and equipment. They said they regularly saw staff making sure that the surgery was clean, tidy and hygienic.

There were arrangements in place to deal with foreseeable emergencies and all staff had been provided with life support training. There were arrangements in place for staff to have regular documented supervision and appraisals.We saw evidence that there was a quality assurance system in place that informed the future performance of the service.