21 November 2011
During a routine inspection
The person living in the home was not able to tell us what it was like to live there. This was because they had had difficulty talking and understanding what we wanted to talk about. We were, however, able to observe how staff worked and helped to support the person. We were also able to speak on the telephone with relatives of the person and also a community learning disability nurse who visited the home.
The relatives of the person living in the home told us that they were very pleased with the care their relative received at The Dunes. They said they were involved in decisions about this. They described the staff as 'very good' and said their relative's social life had 'improved immensely'.
The community learning disability nurse told us that the home kept her informed about any worries they had about the person living there. She said she was involved in decision making about the person's care and that the home worked well with her.