Sunrise Medical Centre

Updated 23 April 2018

• Sunrise Medical Centre is located in the London Borough of Ealing. It is situated on the ground and first floor of a two storey building with limited parking facilities. There are three consulting rooms and a room for baby consultations. There are two toilets, one for patients with disabled access and another for staff. Access to the surgery is via the front entrance of the building with automatic doors and level flooring for wheelchair access.

• The practice is run by two GP partners, male and female (ten sessions). The practice is also supported by three locum GP's (five sessions), three nurses (one nurse practitioner and two regular locum nurses), two healthcare assistants, five reception staff, a secretary, a practice manager and a cleaner.
• The practice is open between 8am and 6:30pm Monday to Friday. They also offer extended opening hours on Monday from 6:30pm to 8pm and Tuesday from 6:30pm – 7:30pm. Appointments are available throughout the opening hours.
• The practice is an extended access GP HUB practice providing GP and nurse access 8am to 8pm at weekends and 6.30pm to 8pm weekdays. When the practice is closed patients can call 111 in an emergency.

• The practice provides primary care services through a General Medical Services (GMS) contract to approximately 3,800 patients living in the local area (GMS is one of the three contracting routes that have been available to enable commissioning of primary medical services).

• The majority of patients within the practice are either young or of working age with a small percentage of patients aged between 65 and 85. The practice is situated in an area which is classified within the third most deprived decile.
• The practices is registered with the Care Quality Commission to provide the following regulated activities; diagnostics and screening services, treatment of disease, disorder or injury, family planning services and maternity and midwifery services.
• Services provided include core services such as chronic disease management, childhood immunisations and cervical screening as well as out of hospital services including ECG, spirometry, wound care and 24 hour blood pressure monitoring.

Updated 23 April 2018

This practice is rated as Good overall. (Previous inspection February 2016 – Good)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:

Older People – Good

People with long-term conditions – Good

Families, children and young people – Good

Working age people (including those recently retired and students – Good

People whose circumstances may make them vulnerable – Good

People experiencing poor mental health (including people with dementia) - Good

We carried out an announced comprehensive inspection at Sunrise Medical Centre on 22 March 2018 as part of our inspection programme.

At this inspection we found:

• The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
• The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
• Staff involved and treated patients with compassion, kindness, dignity and respect.
• Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
• There was a strong focus on continuous learning and improvement at all levels of the organisation.

The areas where the provider should make improvements are:

• Continue to monitor and improve national GP survey performance particularly in relation to nurse consultations and access to the service.
• Continue to monitor and improve uptake of cervical, bowel, breast cancer screening and childhood immunisation rates.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

Updated 23 April 2018

Updated 23 April 2018

Updated 23 April 2018

Updated 23 April 2018

Updated 23 April 2018

Updated 23 April 2018