Woodland Dental Care

We also took information from other sources to help us understand the views of people who used the service, which included a patient satisfaction survey and practice records.

The patients we spoke with told us they thought they received good dental treatment from the dentists. One patient told us, 'The dentist transformed my teeth, their work couldn't leave me feeling any more satisfied.' Another patient told us, 'The dentist is very kind and caring. It ticks all the boxes for staff, treatment and price.'

Staff knew their role in protecting vulnerable adults and children from abuse. A member of staff that we spoke with told us, "Safeguarding is about the welfare and safety of children and vulnerable adults. I would have no issue raising any concerns with the dentist if I suspected any form of abuse.'

The practice was following appropriate guidance in relation to infection control and the staff were supported to carry out their responsibilities in relation to infection control. The dentist we spoke with told us, 'I am very confident that the infection control procedures are good.'

We saw evidence that there were sufficient numbers of suitably qualified and experienced staff on duty.

The practice had systems in place to assess and continually review the service that it provided and make improvements where needed.