Updated 8 July 2024
We had previously undertaken an onsite assessment of Claremont Dental Surgery - Wigan on 23 May 2024 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe and well-led care and was in breach of regulations 15 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. We undertook a follow-up, onsite assessment on 12 November 2024. This assessment was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements. We found the practice had met regulations. The practice had systems to manage risks. Recruitment procedures reflected current legislation. Infection control procedures followed published guidance. Patients’ care and treatment was provided in line with current guidance. Patients were treated with dignity and respect. At the time of our assessment, we found that patients could access care, support and treatment when required. There was effective leadership and a culture of continuous improvement. Further improvements should be made to ensure all outstanding actions from the fire safety risk assessment are completed. Further improvements should be made to systems to review, investigate and document incidents and accidents. Claremont Dental Surgery is in Wigan and provides private dental care and treatment for adults and children. The practice also provides NHS orthodontic care for children. At the time of assessment there was ramp access to the rear of the practice and car parking spaces were available near the practice. The practice had 5 treatment rooms. During the assessment we spoke with 4 dentists, 1 dental nurse and the practice manager.