Updated 14 September 2022
We undertook a follow up desk-based review of Loughton Dental Spa on 9 August 2022. This review was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The review was undertaken by a CQC inspector who had access to a specialist dental adviser.
We undertook a comprehensive inspection of Loughton Dental Spa on 8 October 2021 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Loughton Dental Spa dental practice on our website www.cqc.org.uk.
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
As part of this review we asked:
• Is it well-led?
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 8 October 2021.
Background
Loughton Dental Spa is in Essex and provides NHS and private dental care and treatment for adults and children.
The dental team includes a principal dentist, one dental nurse and a receptionist. The practice has two treatment rooms.
During the review we spoke remotely with the principal dentist and the dental nurse. We looked at practice policies and procedures and reviewed records the practice had sent to us about how the service is managed.
The practice is open:
Monday to Fridays 9am to 5pm (they close for lunch during 1am to 2pm)