1 August 2013
During a routine inspection
We inspected the premises and found that the practice followed Department of Health (DH) guidance for infection control. We inspected the dental practice's emergency drugs and oxygen and found that they were checked regularly.
We saw evidence that staff received appropriate professional development and were supported through regular supervision and annual appraisal. This meant people were assured that they would only be treated by competent staff.
The dental practice used feedback from their customers to gauge people's satisfaction and the quality of service provided and had a system in place for learning from any incidents.
One person said, "I cannot sing the praises of the dentist enough. Best dentist I've ever been to."