16 January 2013
During a routine inspection
People told us they felt they were given enough time and information to make decisions about their treatments. Comments included; "The dentist will take the time to explain to me what treatment I need", "They always talk you through what is happening" and "I get a written treatment plan that tells me about my treatment and what it costs".
The people we spoke with said that staff were "Marvellous", "Really good'" and "I have recommended them to my friends". They told us they were always treated with respect and their privacy was protected.
People also told us that they thought the service was "Excellent" and that "The staff will put you at ease here, the dental practitioners are very courteous and gentle".
People said that the appointment system worked well and that the service was clean and comfortable.