Rose House

Updated 24 February 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of COVID-19, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice is safe and that services are compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 7 February 2022 and was announced. We gave the service 24 hour’s notice of the inspection.

Updated 24 February 2022

Rose House is a care home situated in Armthorpe, Doncaster. It provides care for to up to 40 older people with a range of support needs. It is located close to local amenities and public transport links. At the time of our inspection 37 people were using the service.

The inspection took place on 12 June 2018 and was unannounced. The last comprehensive inspection took place in January 2016 when the service was rated Good. You can read the report from our last inspections, by selecting the 'all reports' link for ‘Rose House’ on our website at www.cqc.org.uk. At this inspection we found the service had remained Good.

At the time of this inspection the service had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons.’ Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People who used the service were protected from the risks of abuse. Staff were knowledgeable about safeguarding people and told us they would report any concerning matter to their line manager without delay. Risks associated with people’s care were identified and managed appropriately. We observed staff interacting with people and found there was enough staff available to meet people’s needs in a timely manner.

Accidents and incidents were monitored and appropriate actions taken to minimise reoccurrences. The home was clean but some areas were in need of attention. We spoke with the registered manager who was already aware of these issues and had started to take action to address them.

Staff had the skills and knowledge to complete their role well. People received personalised care and their choices were respected. People received a balanced diet and the meal time experience was pleasant. Health care professionals were accessed when needed and their advice was followed. Staff had a good knowledge of the Mental Capacity Act 2005 (MCA) and people’s consent was sought in line with current legislation.

We observed staff interacting with people and found that they respected people and showed kindness. Staff ensured that people’s privacy and dignity was respected.

People received personalised care which met their needs. People we spoke with felt able to raise concerns and told us the registered manager and staff were approachable. End of life care choices were considered and recorded in care records.

The service was well led and the registered provider had a system in place to monitor the quality of the service. Audits took place at regular intervals and actions were taken to make changes when required. People who used the service, their relatives and staff had several opportunities to voice their opinions and to be involved in the service.

Further information is in the detailed findings below.