12 February 2014
During a routine inspection
We spoke with the provider and five members of staff. They all spoke positively about the practice and told us that they had a good team. They told us about changes that had taken place, such as creating a separate decontamination room, and future refurbishment plans.
We found that the practice was very welcoming. Patients were offered choices about the treatment that they received and were cared for in a safe and clean environment. We observed staff interacting with patients in a kind and cheerful manner. There was a system in place to monitor the quality of service provision and to respond to any new needs or issues.