Updated 5 March 2019
This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector.
Previously, we had undertaken a comprehensive inspection on 18 April 2018 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care in accordance with the relevant regulations of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Luton Dental Practice on our website www.cqc.org.uk.
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Background
Luton Dental Practice provides NHS and private treatment to patients of all ages. The practice is situated on the first floor of a commercial building and is not accessible for people who use wheelchairs and has limited accessibility for people with pushchairs. Car parking spaces are available near the practice in the town centre car parks.
The dental team includes one dentist, one dental nurse and a practice manager who works at the practice on an ad hoc basis. The practice has one treatment room.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
We looked at practice policies and procedures and other records about how the service is managed.
Our findings were:
The provider had made adequate improvements in relation to the regulatory breach we found at our previous inspection and was now providing well-led care in accordance with the relevant regulations.
There were areas where the provider could make improvements and should:
• Embed newly implemented improvements into the practice and ensure they are sustained in the long-term.