The Care Quality Commission
  • Dentist
  • Dentist

Archived: Hall Green Dental Health Practice

214 Reddings Lane, Hall Green, Birmingham, West Midlands, B28 8TD (0121) 777 1715

Provided and run by:
Mr. Edward Walker

Important: The provider of this service changed. See new profile

All Inspections

21 May 2013

During a routine inspection

We met four people who used the service and received comments from five others. They were pleased with the service and provided many examples of good practice. One person said, 'When you are in that chair you are the only person that matters' and "He goes the extra mile.' Another told us the dentist was, 'very friendly and cares about his patients.' People confirmed that the dentist always explained their options and they were involved in making decisions about their treatment.

We observed as the dentist treated three people. He took care to examine them thoroughly and discussed treatment options as well as providing advice about dental care and health.

We found there were good arrangements for infection control at the practice. These included the use of protective equipment and procedures for keeping the premises and the instruments clean.

We found that there were good arrangements for making sure that people using the service were kept safe. These included staff training in adult and child protection and relevant contact numbers for staff to report concerns.

There were arrangements for making sure that standards were monitored and improved, where necessary. These included comments slips. We saw records of the maintenance and repair of equipment. The provider told us about improvements which he had planned. These include improved access for people who used a wheelchair, new arrangements for the storage of records and some decoration of the premises.