Updated 28 February 2020
We undertook a follow up focused inspection of Hazlemere Dental Practice on 6 February 2020. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We found the registered provider was not providing well led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Hazlemere Dental Practice on our website www.cqc.org.uk.
As part of this inspection we asked:
• Is it well-led?
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 23 August 2019.
Background
Hazlemere Dental Practice is in Holmer Green, High Wycombe and provides NHS treatment to children and private treatment to adults and children.
The practice has level access (via a portable ramp) for people who use wheelchairs and those with pushchairs. Car parking spaces, including spaces for disabled people are available at the front and rear of the practice.
The dental team includes four dentists, three dental nurses, one dental hygienist and two receptionists. The practice has three treatment rooms.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
During the inspection we spoke with the one dentist, one dental nurse and two receptionists.
We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
- Monday 08:30 - 19:30
- Tuesday 08:30 - 19:30
- Wednesday 08:30 - 18:00
- Thursday 08:30 - 19:30
- Friday 08:30 - 13:00
Our key findings were:
- The provider’s infection control procedures reflected published guidance.
- Appropriate medicines and life-saving equipment was available.
- The provider had systems to help them manage risk to patients and staff.
- The practice had effective clinical and management leadership.