Background to this inspection
Updated
19 February 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place 8 February 2022 and was announced. We gave the service one days’ notice of the inspection.
Updated
19 February 2022
About the service
The Beeches is a residential home providing personal and nursing care for up to 28 predominantly older people. At the time of this inspection there were 26 people living at the service. Some of these people were living with dementia or were receiving end of life care.
People’s experience of using this service and what we found
Some people were not able to tell us verbally about their experience of living at The Beeches. Therefore, we observed the interactions between people and the staff supporting them.
People felt safe using the service. Staff had been trained to understand how to manage risks to people and how to report any concerns they had about people. Staff were recruited safely in sufficient numbers to ensure people’s needs were met. Where equipment was needed to be used this was done safely.
People's nutrition and hydration needs were met. People generally received their medicines as prescribed. However, we found some gaps in records. We discussed this with the registered manager who took immediate action to address this.
People’s needs had been assessed and the registered manager ensured this information was made available to all staff. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported by a staff team that were both caring and compassionate and treated them with dignity and respect. People received person centred care and support based on their individual needs and preferences. Staff knew about people's life history, and their communication needs.
People’s health needs were being met. The service worked in partnership with a range of healthcare professionals and followed their advice.
People were offered opportunities to engage in activities and events they were interested in. The registered manager understood their regulatory responsibilities and shared information with stakeholders in a timely way.
The provider and registered manager reviewed records regularly to identify ways to improve the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection: At the last inspection the service was rated as Good (report published 29 December 2016)
Why we inspected
This was a planned inspection based on the previous rating.