The Care Quality Commission

Archived: B N Gibson Limited

Kirklington Road, Bilsthorpe, Newark, Nottinghamshire, NG22 8RU (01623) 870312

Provided and run by:
B. N. Gibson Limited

Important: This service is now registered at a different address - see new profile

All Inspections

15 March 2013

During a routine inspection

Prior to our visit we reviewed all the information we had received from the provider. During the visit we spoke with an ambulance crew member who came to the office and the registered manager. We also looked at some of the records held in the service. We observed an ambulance driver preparing an ambulance to transport a patient.

We found patients gave consent to the services they received and these met their needs. However we found there were not suitable arrangements for the management of medicines.

We found the staff team were supported through training and the provider assessed and monitored the quality of the service. We saw positive comments made on patients' survey forms including one patient who had written, 'Excellent as always, thank you.'