Updated 13 December 2021
We undertook a follow up focused inspection of C F Ng Dental Practice on 19 November 2021. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We undertook a comprehensive inspection of C F Ng Dental Practice on 10 August 2021 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe or well led care and was in breach of regulations 12 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for C F Ng Dental Practice on our website www.cqc.org.uk.
As part of this inspection we asked:
• Is it safe?
• Is it well-led?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 10 August 2021.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 10 August 2021.
Background
C F Ng Dental Practice is in Tottenham, in the London borough of Haringey and provides NHS general dental treatment to adults and children.
The practice is located on the first floor of a four-storey building close to White Hart Lane over ground train station. There is no level access into the building for people who use wheelchairs or those with pushchairs. The practice has one treatment room which has a designated decontamination area.
The team includes the principal dentist and two dental nurses.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
During the inspection we spoke with the principal dentist and both of the dental nurses. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open to patients:
Monday to Friday from 9.30am to 12.30pm and 2pm to 5pm.
Our key findings were:
- The practice had systems in place to help them assess and manage risk. These were consistent and in line with current best practice.
- Risk assessments had been undertaken to minimise risks to patients and staff.
- The provider had effective governance systems to monitor the day to day running of the practice.
- Quality assurance processes had been implemented to encourage learning and continuous improvement, such as an ongoing audit cycle of infection control, radiography and record keeping.