- Dentist
The Smile Studios: Park Parade
Report from 3 May 2024 assessment
Contents
Judgements
Our view of the service
We carried out this announced on-site assessment on 12 July 2024. We found the practice had met regulations. The practice had systems to manage risks, and the recruitment procedures broadly reflected current legislation. Infection control procedures followed published guidance. Patients’ care and treatment was provided in line with current guidance, and they were treated with dignity and respect. At the time of our assessment, patients could access care, support and treatment when required. There was effective leadership and a culture of continuous improvement. The Smile Studios: Park Parade is part of The Smile Studios, a dental group provider. The practice is in Palmers Green, in the London Borough of Enfield, and provides NHS and private dental care and treatment for adults and children. At the time of our assessment, the dental team included the principal dentist, 2 associate dentists, 3 dental nurses, 1 dental hygienist and 2 receptionists. They were supported by the regional manager. The practice had 3 treatment rooms. During the assessment we spoke with 1 dentist, 1 dental nurse, 1 dental hygienist, and the regional manager.
People's experience of this service
On the day of inspection, we received feedback from 13 patients. Their responses provided a positive view of the dental team and care provided by the practice. Patients commented positively about the standards of cleanliness. Staff gathered online feedback from patients. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.