- Dentist
Dene Dental Practice
Report from 13 May 2024 assessment
Contents
Judgements
Our view of the service
We carried out this announced on-site assessment on 26 July 2024. We found the practice had met regulations. The practice had systems to manage risks, and the recruitment procedures reflected current legislation. Infection control procedures followed published guidance. Patients’ care and treatment was provided in line with current guidance, and patients were treated with dignity and respect. At the time of our assessment, patients could access care, support and treatment when required. There was effective leadership and a culture of continuous improvement. The practice is in Northwood, in the London Borough of Hillingdon, and provides private dental care and treatment for adults and children. At the time of our assessment, the dental team included the principal dentist, 1 qualified dental nurse, and a receptionist, who was also registered as a dental nurse. The practice had 2 treatment rooms. During the assessment we spoke with all members of the dental team.
People's experience of this service
On the day of inspection, we saw feedback from 20 patients. Their responses provided a positive view of the dental team and care provided by the practice. Patients commented positively about the standards of cleanliness. Staff gathered online feedback from patients. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.