The Care Quality Commission
  • Dentist
  • Dentist

Riverside Dental Spa

St Georges Wharf, 5b Hamilton House, Vauxhaull, London, SW8 2LE (020) 7091 0677

Provided and run by:
Riverside Dental Spa LLP

All Inspections

During an assessment under our new approach

We carried out this on-site announced assessment on 11 June 2024. We found the practice had met regulations. The practice had systems to manage risks, and the recruitment procedures reflected current legislation. Infection control procedures followed published guidance. Patients were treated with dignity and respect and their care and treatment was provided in line with current guidance. . At the time of our assessment, patients could access care, support and treatment when required. There was effective leadership and a culture of continuous improvement. Riverside Dental Spa is in the London Borough of Lambeth and provides private dental care and treatment for adults and children. At the time of our assessment, the dental team included 3 dentists, 3 dental nurses, 2 dental hygienists, and 1 trainee dental nurse. The practice had 2 treatment rooms. During the assessment we spoke with the principal dentist, 1 dental nurse and 1 dental hygienist.  

31 January 2014

During a routine inspection

We spoke to five people who used the service and they told us the treatment they had received and way it was provided was very good. People said, "Very fast, accurate and I really like them". "I have great confidence in them". "The staff are very helpful".

People confirmed that they were told about treatment choices, any risks that might arise from treatments chosen and asked to sign that they consented to treatment before it took place.

They felt treated with dignity and respect by staff and said they had received consultations and treatment privately.

People using the service did not tell us about the practice infection control systems, number of staff or complaints procedure, but did know there was one.

They said they thought the practice was kept clean, tidy and was well maintained.

We found staff were approachable, knowledgeable and friendly. Records were up to date, easily accessible and showed us that there were good quality assurance monitoring systems.

A staff member demonstrated how infection was controlled and cross contamination prevented.

There were more than adequate numbers of qualified staff to meet people's needs and a fully functioning complaints procedure.