• Dentist
  • Dentist

The Dental Practice

167 Camberwell New Road, London, SE5 0TJ

Provided and run by:
Trinity Dental Care Ltd

Latest inspection summary

On this page

Our current view of the service

Updated 16 September 2024

We carried out this on-site announced assessment on 10 October 2024. We found that the practice had not met all regulations. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had systems to manage risks. The practice did not have effective systems to review and monitor risks relating to radiation, fire, the premises, sharps and hazardous materials used. Governance arrangements were not robust and effective systems were not set up for monitoring staff training, recruitment and infection control. The Dental Practice is in Camberwell and provides NHS and private dental care and treatment for adults and children. There was step free access to the practice and car parking spaces, including dedicated parking for disabled people, were available near the practice. The practice had 2 treatment rooms. During the assessment we spoke with 1 dentist, 2 dental nurses, 1 trainee dental nurse and 1 receptionist. The provider was not complying with 2 regulations. Full details of the regulations the provider was not meeting are within the quality statement section of the report. We have asked the provider for an action plan in response to the concerns found at this assessment.

People's experience of the service

Updated 16 September 2024

During our assessment, we received patient feedback from 3 patients. Of the patients that responded the comments included, “nice staff and good care”, “very professional and courteous”, “I am so happy here”. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken. Patients commented positively about the standards of cleanliness. While the people we spoke to expressed that they were generally happy with their care, our assessment found elements of care did not meet the expected standards.