The Care Quality Commission
  • Dentist
  • Dentist

Archived: Pentangle Dental Transformations

Park Street, Newbury, Berkshire, RG14 1EA (01635) 550353

Provided and run by:
Mr. Stephen Jones

Important: The provider of this service changed. See new profile

All Inspections

20 March 2013

During a routine inspection

We found that people were involved in every aspect of their treatment planning and made all the decisions about their dental care. People were given detailed information to ensure they could make an informed choice about which course of treatment they wished to follow. People told us that their treatment plans and options were 'very carefully explained'. They told us that 'everything is put in writing and I have to give my written consent to everything'.

People told us that they always felt safe with the surgery staff and said that they always felt 'welcome and comfortable'. They said that they felt 'fully confident and safe at all times, including during and after sedation'.

The practice followed infection control procedures to ensure that the environment and all dental equipment and tools were hygienic and clean. People told us that hygiene and cleanliness standards were 'excellent'.

The practice had developed ways of checking that they maintained and improved the quality of care they were providing to their patients. People told us that the treatment they received was 'exemplary' and they had 'no concerns or complaints'. They said that they wouldn't 'hesitate to complain if necessary' and they were 'confident that the dentists would take immediate action.'