23 April 2013
During a routine inspection
The service followed the appropriate guidance regarding the risk of infection. Those we spoke with said they found the practice to be clean.
We spoke to three patients who described the care they experienced. They all felt that the practice delivered care and treatment in a way that met their needs and felt safe when they had treatment.
The people we spoke with were all positive about their experiences at this practice, and had no concerns about the service they received.
People told us they were happy with the service provided. They said staff were good at discussing all their treatment options and they felt they had realistic expectations of the procedures they were having.
We spoke with three patients by telephone. They told us they were given good information about treatment and the options available to them. One patient told us, "I have been going for years. I am really happy with my treatment. Another patient told us, "The staff are lovely and they explain everything".