We followed up one area of non-compliance identified in our previous review. We reviewed evidence which demonstrated the provider had taken effective action and achieved compliance.
People’s privacy and dignity was respected; all consultations and treatment were undertaken in the privacy of the dentist’s and dental hygienist's treatment rooms.
We found people's medical history had been checked at each examination and any changes in medication or health status were updated. This helped to inform the dentist of any issues that could impact upon treatment options.
Effective systems were in place to reduce the risk and spread of infection.
Staff said they felt well supported and had an annual appraisal of their work where any training needs were discussed and recorded.
Staff were aware of their responsibilities in reporting any suspicion or allegations of abuse to the registered person. However, the lack of training and awareness about safeguarding vulnerable adults could put patients at risk