14 February 2013
During an inspection looking at part of the service
We visited the service unannounced on the 14 February 2013, in order to assess compliance with a warning notice and five compliance actions issued at the previous inspection. We were only able to speak with the newly appointed receptionist and look at some of the records. We re-visited the practice on the 21 February 2013. We were unable to see satisfactory evidence in order to make a judgement as to whether the service was compliant or non-compliant. We re-visited again on the 28 February 2013. At this visit the registered person attended, and we were able to complete and conclude the inspection.
We were told by the registered person that he would not be coming back to work at the practice. The root canal treatment dentist who worked at the practice one and a half days a week had taken on some of the management responsibilities during the period of the registered person's suspension. This person said they had been unable to make any real changes and had been hampered by the registered person's reluctance to provide information and support.