Background to this inspection
Updated
29 August 2017
Windermere Road Surgery provides primary medical services in Middleton near Manchester from Monday to Friday. The practice is open:-
Monday to Friday 8am – 6pm
Appointments with a GP are available:-
Monday to Friday 8:30 – 11.30am and 2pm – 5:30pm
Windermere Road Surgery is situated within the geographical area of Heywood, Middleton and Rochdale Commissioning Group (CCG).
The practice has a Personal Medical Services (PMS) contract. The PMS contract is the contract between general practices and NHS England for delivering primary care services to local communities.
Windermere Road Surgery is responsible for providing care to 2172 patients.
Following the retirement of the female lead GP partner the practice now consists of one GP single handed, male GP and two long term, part time male locum GPs and one long term, part time female locum GP. The practice also has one practice nurse and is supported by a practice manager and a reception and administration team.
When the practice is closed patients are directed to the out of hours service provided by BARDOC (Bury and Rochdale Doctors On Call).
The practice is part of a group of practices that offer access to a GP every day until 9pm including weekends and bank holidays.
Updated
29 August 2017
Letter from the Chief Inspector of General Practice
This is a focused follow-up inspection of Windermere Road Surgery for areas within the key question safe. We found the practice to be good in providing safe services. Overall the practice is rated as good.
The practice was previously inspected on 27 April 2017. The inspection was a comprehensive inspection under the Health and Social Care Act 2008. At that inspection the practice was rated good overall. However, within the key question safe, areas were identified as requiring improvement because the practice was not meeting requirements at that time.
- The provider did not carry out fire safety or infection control risk assessments.
- Where risk assessments had been carried out in 2015 in relation to fire safety, the provider had not actioned the risks identified.
- They had failed to identify the risks associated with the type of blinds fitted throughout the surgery which were not compliant with current regulations.
- The provider did not carry out full recruitment checks including full employment history and proof of identity for all staff.
The practice provided us with an action plan detailing how they were going to make the required improvements.
The full comprehensive report following the inspection on the 27 April 2017 is available on our website at www.cqc.org.uk/location/1-2309596339
The focused follow up inspection on 28 July 2017 was to confirm the required actions had been completed and award a new rating in the domain of safe, if appropriate.
On this inspection we reviewed a range of documents which demonstrated they were now meeting the requirements.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
People with long term conditions
Updated
29 August 2017
The practice is rated as good for the care of people with long term conditions.
This rating was given following the comprehensive inspection on 27 April 2017. A copy of the full report following this inspection is available on our website:
www.cqc.org.uk/location/1-2309596339
Families, children and young people
Updated
29 August 2017
The practice is rated as good for the care of families, children and young people.
This rating was given following the comprehensive inspection on 27 April 2017. A copy of the full report following this inspection is available on our website:
www.cqc.org.uk/location/1-2309596339
Updated
29 August 2017
The practice is rated as good for the care of older people.
This rating was given following the comprehensive inspection on 27 April 2017. A copy of the full report following this inspection is available on our website:
www.cqc.org.uk/location/1-2309596339
Working age people (including those recently retired and students)
Updated
29 August 2017
The practice is rated as good for the care of working age people (including those recently retired and students).
This rating was given following the comprehensive inspection on 27 April 2017. A copy of the full report following this inspection is available on our website:
www.cqc.org.uk/location/1-2309596339
People experiencing poor mental health (including people with dementia)
Updated
29 August 2017
The practice is rated as good for the care of people experiencing poor mental health (including people with dementia).
This rating was given following the comprehensive inspection on 27 April 2017. A copy of the full report following this inspection is available on our website:
www.cqc.org.uk/location/1-2309596339
People whose circumstances may make them vulnerable
Updated
29 August 2017
The practice is rated as good for the care of people whose circumstances may make them vulnerable.
This rating was given following the comprehensive inspection on 27 April 2017. A copy of the full report following this inspection is available on our website:
www.cqc.org.uk/location/1-2309596339