11 February 2014
During a routine inspection
We found that people were treated with dignity and respect and were given adequate information about their treatment planning. We found that people were involved in making decisions about the treatment they required. We also found that treatment was delivered in a way that met people's needs. We found that arrangements were in place to deal with medical emergencies.
We found that suitable arrangements were in place to ensure adequate measures were in place in relation to cleanliness and infection control and appropriate checks had been conducted on staff to ensure they were of good character. We found that the provider had suitable arrangements in place to deal with people's complaints.