14 January 2013
During a routine inspection
They told us that options available were fully explained and how much it would cost. Each patient was given a copy of their treatment plan and the cost of their treatment.
The practice manager told us how the practice supported staff through training, peer group support and appraisals to make sure they were working to the best clinical guidelines for their professions.
Patients told us that they had been given access to their treatment plans and were confident that they could see their records if needed. They told us that they were 'very happy with the treatment received'.