The Care Quality Commission
  • Doctor
  • Independent doctor

SELHP

Overall: Good read more about inspection ratings

Herne Hill Practice, 74 Herne Hill, London, SE24 9QP (020) 7326 7854

Provided and run by:
South East Lambeth Health Partnership Limited

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about SELHP on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about SELHP, you can give feedback on this service.

12 March 2019 and 26 March 2019

During an inspection looking at part of the service

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at SELHP on 12 and 26 March 2019. We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

At this inspection we found:

  • The service had good systems to manage risk so that safety incidents were less likely to happen. When they did happen, the service learned from them and improved their processes.
  • The service routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
  • Staff involved and treated people with compassion, kindness, dignity and respect.
  • Patients were able to access care and treatment from the service within an appropriate timescale for their needs.
  • There was a strong focus on continuous learning and improvement at all levels of the organisation.

We saw one area of outstanding practice:

  • The service had implemented systems that had reduced the rate of patients not attending appointments from 22% to 2%. They had shared the learning of how they had achieved this with other Federations and GP practices within the Lambeth CCG area.

The areas where the provider should make improvements are:

  • The service should ensure that it holds copies of risk assessments and checks undertaken by practices (or the owners of the buildings where practices are based) who host the extended access clinics.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care