The Care Quality Commission
  • Dentist
  • Dentist

Archived: Bury House Dental Practice

32 Bury Street, Stowmarket, Suffolk, Suffolk, IP14 1HH (01449) 612705

Provided and run by:
Shams Moopen Dental Practice

Important: The provider of this service changed. See old profile

All Inspections

6 December 2013

During a routine inspection

We found that dental care was provided according to people's assessed needs. People signed consent and treatment records to show they understood and agreed to the dental treatment which had been explained to them. The dentist spoke with people who used the service prior to any treatment, to check if there were any changes to their medical history.

We spoke with three people who had used the service on the day of our inspection. They told us they were happy with the service and would recommend it to other people. One person told us, "The whole family including the children come here and have helped us in an emergency." This showed the service was responsive to people's needs. Another person told us "The staff are friendly and helpful."

We spoke with three staff and they all confirmed they fully understood the principles regarding how to treat people with dignity and respect. The service had provided training for the staff regarding try safeguarding procedures for children and vulnerable adults. There was a robust recruitment procedure in place and the service carried out surveys to understand what people thought about aspects of the dental service provided.

28 June 2012

During a routine inspection

We spoke with three people who said the dentist had provided them with a treatment plan

before care was provided. People said the dentists and other staff were always courteous and friendly. There was a regular process in place for surveying the views of those using the service. We saw returned questionnaires from 12 people that showed they were generally positive about the service.