Background to this inspection
Updated
3 February 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 19 January 2022 and was announced. We gave the service 24 hours notice of the inspection.
Updated
3 February 2022
About the service
Barnhaven Residential Home provides accommodation for 17 people, including people living with dementia. There were 16 people living at the service at the time of the inspection.
People’s experience of using this service and what we found
People had limited opportunities to follow interests and to take part in activities that were socially and culturally relevant to them. We have made a recommendation for the provider to seek advice and guidance on developing meaningful activities and occupation for people.
People were cared for by staff in a way that kept them safe and protected them from avoidable harm. Enough staff were available to respond to people’s needs and requests in a timely way. Recruitment procedures ensured people were protected from unsuitable staff. People’s medicines were safely managed, and they received their medicines as prescribed. Accidents and Incidents were investigated, and measures were taken to prevent re-occurrences. The premises were clean throughout, and staff followed infection control principles.
The service continued to be effective. People were supported by staff who were skilled, well trained and knowledgeable. People had access to health professionals when needed.
Their dietary needs were considered, and people enjoyed the food and the choices they were offered. The service had been adapted to consider people’s needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People received personalised care which reflected their needs and preferences. Staff were kind and caring. They supported people in a discreet and dignified way which maintained people’s privacy. People were encouraged to make choices and remain independent.
The provider and registered manager monitored the quality and safety of the service and identified areas which could be improved. Quality assurance processes were well-established within the service and the registered manager and staff team promoted a positive and open culture.
Rating at last inspection - The last rating for this service was good (published 13 July 2017.)
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our reinspection programme. If we receive any concerning information we may inspect sooner. This was a planned inspection based on the previous rating.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk