Wood Green Nursing Home

Updated 4 April 2023

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

Inspection team

This inspection was completed by an inspector and 2 Expert by Experience’s. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Service and service type

Wood Green Nursing Home is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Wood Green is a care home with nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection there was a registered manager in post.

Notice of inspection

This inspection was unannounced.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority. We used the information the provider sent us in the provider information return. This is information providers are required to send us with key information about their service, what they do well, and improvements they plan to make. This information helps support our inspections. We used all of this information to plan our inspection.

During the inspection

We spoke to 13 people who used the service and 11 relatives regarding their experiences using the service. We spoke to 14 staff members including the registered manager, director, deputy manager and nurse, care workers, the cook, and administrative staff. We reviewed a range of records including 4 people's care records and multiple people's medicines records. We looked at 2 staff files in relation to recruitment and supervision. We looked at a variety of records relating to the management of the service including policies and procedures.

Updated 4 April 2023

About the service

Wood Green Nursing Home is a care home providing nursing and personal care to older people. The care home is registered to provide support to 37 people. At the time of the inspection 35 people were living at the home. The accommodation is provided over two floors each of which has its own communal areas.

People’s experience of using this service and what we found

People felt safe in the home. Risk assessments were in place for all people. Staff were recruited safely. People’s medication was managed well. The provider was preventing the spread of infection through good hygiene practice.

People’s health and care needs were assessed when moving into the home. People were cared for by a staff team who had received regular and appropriate training specific to people’s needs. People enjoyed the food. The layout of the home allowed people to choose where they spent their time. The provider was working in line with The Mental Capacity Act 2005 (MCA).

The provider had systems in place to assess, monitor and improve the service. People and their relatives told us they felt able to raise any issues they may have, felt listened to and felt the registered manager and wider management team were good. People told us they felt involved in the running of the service.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was requires improvement (published 8 December 2020).

Why we inspected

This inspection was prompted by a review of the information we held about this service.

We undertook a focused inspection to review the key questions of safe, effective and well-led only. This was due to the local authority identifying this service as likely to improve their rating.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.