29 March 2018
During a routine inspection
We carried out an announced comprehensive inspection on 29 March 2018 to ask the service the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this service was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this service was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this service was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this service was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this service was providing well-led care in accordance with the relevant regulations.
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
75 Wimpole Street is an independent health service based in Central London, where services provided include homeopathy and complimentary medicine. Examples of the types of disorders the service treats are chronic fatigue, hormone imbalance, hypothyroidism and vitamin D deficiency.
Our key findings were:
- There was evidence in place to support that the service carried out care and treatment in line with relevant guidance.
- There was a system for the doctor to keep up-to-date with new guidance and patient safety alerts.
- The information needed to plan and deliver care and treatment was available in a timely and accessible way.
- The service had systems to update external bodies such as GPs and consultants of care and treatment being provided to their patients.
- Systems were in place to protect personal information about patients.
- The doctor understood the relevant consent and decision making requirements of legislation and guidance, including the Mental Capacity Act 2005.
- All staff were aware of their roles and responsibilities including in relation to safeguarding.
- Annual risk assessments were carried out including in relation to health and safety.
There were areas where the provider could make improvements and should:
Review the system for identifying significant events.