Updated 23 May 2023
We undertook a follow up focused inspection of Mydentist - Cornhill – Banbury on 28 April 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was carried out by a CQC inspector who was supported by a specialist dental advisor.
We had previously undertaken an inspection of Mydentist - Cornhill – Banbury on 13 January 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions.
We found the registered provider was not providing well-led care and was in breach of regulation 17, 18 and 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Mydentist - Cornhill – Banbury on our website www.cqc.org.uk .
When 1 or more of the 5 questions are not met, we require the service to make improvements and send us an action plan.
We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection, we asked:
- Is it safe?
- Is it well-led?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 13 January 2023.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 13 January 2023.
Background
The provider is part of a dental group Mydentist, with multiple practices. This report is about Mydentist - Cornhill – Banbury.
The Cornhill Dental Centre is in Banbury and provides NHS and private dental care and treatment for adults and children.
There is level access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces, including dedicated parking for disabled people, are available near the practice.
The practice has made reasonable adjustments to support patients with additional access requirements. These include, a wheelchair accessible toilet, hearing loop. reading aids, step free access and ground floor surgeries
The dental team of 18 includes:
7 dentists, 3 dental nurses, 1 student dental nurse, 2 dental hygienists, 1 treatment coordinator, 3 reception staff and a practice manager.
The practice has 8 treatment rooms.
During the inspection we spoke with the practice manager, area manager and a compliance officer.
We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
- Monday to Thursday from 8.30am to 6.30pm
- Friday from 9.00am to 5.00pm