The Care Quality Commission

Archived: HMP Ranby

Ranby, Retford, Nottinghamshire, DN22 8EU (01777) 862000

Provided and run by:
Medacs Healthcare PLC

Important: The provider of this service changed. See new profile

All Inspections

During a check to make sure that the improvements required had been made

Where people did not have the capacity to consent, the provider acted in accordance with legal requirements.

We did not undertake a visit to the location to perform this part of the inspection and therefore did not speak to any people using the service.

Our inspection of 4 March 2012 found that there were long periods of time people had to wait to see a medical practitioner. We also found poor medication administration, which meant that the arrangements were not sufficiently robust to keep people safe, and poor clinical governance.

We received a comprehensive action plan on 5 February 2013. We reviewed the action plan, which explained how the staff have improved the areas we highlighted to ensure compliance.

6 March 2012

During a routine inspection

We attended a focus group of prisoners during our visit. One prisoner told us; 'I think the healthcare staff gave us information that's useful' and another said; 'There was a health worker screen us as part of the induction programme.'

We also spoke with prisoners on an individual basis and we were told; 'I am a lifer and have been in a number of prisons. These (staff) listen to what's wrong.' Another said; 'The staff are polite and always call me Mr. (name) I like that and I give them respect back' and 'They (prison staff) are ok, the nurses are great.'

We attended a focus group of prisoners and also spoke to some people on an individual basis. People told us that they found the healthcare service to be reasonable.

The trust had a strategy to promote healthier lifestyles amongst prisoners. There was a programme in place to encourage activity and healthier lifestyles. We were also told that specially modified gym sessions were available to older prisoners. Prisoners were aware they had access to schemes generally available in the community. For example prisoners could access the smoking cessation and detoxification programmes.

The prisoners we spoke with felt waiting times across the services provided were generally longer than they would experience in the community. Prisoners requested healthcare appointments using medical application forms and were assigned to clinics, using a centrally produced list. They often waited up to five days to see the nurse. The waiting room was similar to a community general practice and we observed good behaviour and effective engagement between prisoners and healthcare appointments staff.