Background to this inspection
Updated
23 September 2020
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.
This inspection took place on 27 August 2020 and was announced. The service was selected to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.
Updated
23 September 2020
About the service:
• Otto Schiff is a care home registered to provide accommodation and personal care for up to 54 older people including people with dementia.
• The home is operated and run by Jewish Care, a voluntary organisation.
• At the time of our inspection, 52 people were living in the home.
People’s experience of using this service:
• People were provided with person centred care at the service. They told us staff were kind and they were treated with dignity and respect.
• Care records and risk assessments were in place to guide staff in caring for people.
• The service had a tool to determine appropriate staffing levels, some people told us that the usage of agency staff impacted on their experience of care.
• The provider was working to address recruitment issues across the organisation and was continually developing strategies to minimise the impact of agency staff on the quality of people’s experience of care.
• Staff were trained and supported in their caring role.
• Although there was no evidence of harm to people, we had minor concerns with some areas of the management of medicines. Following the inspection the provider made improvements to documentation and processes.
• The provider and local management team had systems to monitor the quality of the service.
• The service met the characteristics of Good in all five domains; the overall rating for this service is Good.
• More information is in the full report.
Rating at last inspection:
• At the last inspection on 6 July 2016 the service was rated Good; the last report was published on 25 August 2016.
Why we inspected:
• The inspection took place as part of a schedule of planned inspections based on previous rating.
Follow up:
• We will continue to monitor the service to ensure that people receive safe, compassionate, high quality care. Further inspections will be planned for future dates.