18 July 2013
During a routine inspection
All the people we spoke with told us they received a very good standard of care and support. They told us the staff knew what to do and were reliable. One relative who cared for a person who received support from the agency described the service as 'absolutely marvellous'. Other people described the agency staff as 'very kind'.
We found this agency was providing a safe, effective, and well managed service.