Serenity Dental Practice

On this page

• Overview
• Learning culture
• Safe systems, pathways and transitions
• Safeguarding
• Involving people to manage risks
• Safe environments
• Safe and effective staffing
• Infection prevention and control
• Medicines optimisation

We found this practice was providing safe care in accordance with the relevant regulations and had taken into consideration appropriate guidance. The provider had made improvements in relation to the regulatory breaches we found at our inspection on 23 February 2024.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Learning culture is based on the latest evidence we assessed for the Safe key question.

The judgement for Safe systems, pathways and transitions is based on the latest evidence we assessed for the Safe key question.

The judgement for Safeguarding is based on the latest evidence we assessed for the Safe key question.

The judgement for Involving people to manage risks is based on the latest evidence we assessed for the Safe key question.

Leaders told us of the systems in place to manage risks for patients, staff, equipment and the premises.

At the assessment on 1 July 2024, we found the practice had made the following improvements to comply with the regulation: Monitoring of completion of tasks to minimise the risk and spread of legionella were in place. We found that where required, action was taken to address any issues identified. We saw satisfactory records of servicing of the emergency lighting.

At the assessment on 1 July 2024, we found the practice had made the following improvements to comply with the regulation: Medical emergency equipment was available as stated in resuscitation council UK guidance. Systems to ensure all equipment was in working order and medicines were in date were in place and clear guidance for staff on how to complete these checks was implemented. The practice had risk assessments to minimise the risk that could be caused from substances that are hazardous to health. Safety date sheets were available for all materials including cleaning products.

The judgement for Safe and effective staffing is based on the latest evidence we assessed for the Safe key question.

Patients told us that the practice looked clean, and equipment appeared to be in a good state of repair.

The provider told us how they ensured the premises and equipment were clean and well maintained. They demonstrated knowledge and awareness of infection prevention and control processes.

At the assessment on 1 July 2024, we found the practice had made the following improvements to comply with the regulation: The practice appeared clean and there was an effective schedule in place to ensure it was kept clean. We observed the decontamination of used dental instruments, which aligned with national guidance.

At the assessment on 1 July 2024, we found the practice had made the following improvements to comply with the regulation: Monitoring of completion of tasks to minimise the risk and spread of legionella were in place. We found that where required, action was taken to address any issues identified.

The judgement for Medicines optimisation is based on the latest evidence we assessed for the Safe key question.