Updated 23 April 2024
Bascombe Court provides accommodation and care for up to 46 older people living with dementia. At the time of this assessment, 38 people were living at the service. This off-site assessment activity began on the 23 April 2024 and ended on 9 May 2024. We looked at 2 key questions: Governance, management and sustainability and partnerships and communities. At our last inspection the service was rated good. Following this assessment the service remains rated as good.
Updated 23 April 2024
The registered manager met with us in an on-line meeting on 2 May 2024, having previously provided specific information to CQC. The registered manager was joined by the locality manager and the nominated individual. There were robust audit systems and processes in place to give the provider good oversight of the quality of all aspects of the service provided. A new quality assurance officer had been recruited to support all services within the group. The service was fully staffed. Staff received regular supervision and appropriate training. People, their relatives and external health and social care professionals were asked for their views and experiences of the service provided by Bascombe Court. Feedback received was very positive from everyone. The service had built positive working relationships with local health care agencies. The registered manager met with the managers of other services which provided support and information.