Updated 23 July 2019
The London Circumcision Clinic operates under the provider Dr Kamrul Hasan. The provider is registered with the Care Quality Commission to carry out the regulated activity of surgical procedures.
Dr Kamrul Hasan is the registered manager, a registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
The service consists of one surgeon, two clinical assistants and one reception staff member. The service provides child and adult circumcisions to approximately 1000 patients per year, 50 of which are adults.
The service opens on a Sunday and provides appointments from 9:30am when it opens with no end time. When demand for appointments are high the service carry out additional week day appointments. The service has a mobile telephone, which is manned seven days a week from 10am to 8pm for appointment booking, queries and concerns.
Patient records are all hand written and the service refers patients when necessary back to their GP.
How we inspected this service
Prior to the inspection, we reviewed information requested from the provider about the service they were providing. The inspection was undertaken on 12 June 2019 and the inspection team was led by a CQC inspector who was supported by a GP specialist advisor. During the inspection we spoke with the surgeon. We viewed a sample of patient records, made observations of the environment and infection and prevention control measures and reviewed completed CQC patient comment cards.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection.