We carried out a review of the data available to us about Stroud Lodge on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Stroud Lodge, you can give feedback on this service.
We found the following examples of good practice
¿ The home was observed to be clean and free of malodour. There were robust cleaning schedules in place and we observed staff using sanitiser and cleaning areas of the home when we visited.
¿ The service had implemented a number of personal protective equipment (PPE) station’s which were situated in different area’s of the home. When visitors came to the home, a designated member of staff supported the visitors to ensure they followed safe infection control, PPE guidance and to check whether they had any symptoms of coronavirus before entering the home. This included taking the visitor's temperature. People had their temperature taken regularly and were monitored for signs and symptoms.
¿. Staff were being tested weekly and residents monthly as per national guidance and in line with the governments 'whole home' testing approach.
¿One person living at the home was assigned to be the Infection control champion. People were supported to understand areas of the pandemic in easy read formats and in a way in which they could understand.
¿ Individual risk assessments had been conducted on staff which identified any vulnerabilities they may have in relation to coronavirus and any mitigating action that the provider needed to implement. This included Black, Asian and Minority Ethnic (BAME) people.
¿ The service had appropriate infection control policies and procedures in place. These were developed in line with current government guidance.
This was the first inspection under the current provider registration which started in October 2016. Previously the service was inspected under a previous provider name in March 2016 and was rated as “Outstanding”. While the provider name had changed the service and its staff had remained the same.
There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
People were happy, safe and benefitted from an active and full life. People's confidence and ability to be as independent as possible was developed at Stroud Lodge. People were supported to take positive risks and to be in control of their care. People knew what their medicines were for and social care workers ensured people had their medicines administered safely. There were enough staff so that people could undertake the activities they wished and be supported in meeting their individual needs.
People were involved in writing and reviewing their care plans, which were tailored to their individual needs. People were at the centre of their care. Their social care workers knew people extremely well and knew how to support them with their goals and independence. People's achievements were documented and celebrated. The registered manager and staff were constantly looking for opportunities to offer to people that would help them grow, gain confidence and live a fulfilled life. People were able to participate in the quality assurance processes of their home and could undertake a variety of different training offered by the provider.
People and those important to them were closely involved in developing the service. People were enabled and encouraged to maintain and develop relationships in and outside of the home and to develop links with the community.
Social care workers were very well supported and had the benefit of a training programme which enabled them to ensure they could provide people with the best possible care and support. Social care workers understood and worked to the values of the registered manager and the provider and put people at the heart of everything they did. Staff were supported to develop professionally through dedicated management training programmes.
The service had a strong leadership presence with a registered manager who had a clear vision about the direction of the service. They were committed and passionate about the people they supported and were constantly looking for ways to improve. The home and the registered manager had significant support and guidance from the provider. Thorough and frequent quality assurance processes and audits ensured that all care and support was delivered in the safest and most effective way possible.