Archived: Linwood Park

Updated 27 December 2018

Linwood House was part of the Care Plus Group and registered to provide residential alcohol and drug detoxification and residential rehabilitation to adults over 18. The service was provided in a large house over two floors, the detoxification unit on the first floor had 20 bedrooms. The rehabilitation unit on the ground floor had 14 bedrooms. At the time of the inspection, there was one client on the rehabilitation unit and nine on the detoxification unit. Over the period of the inspection, four people were admitted to the detoxification unit and two previous clients attended the day care sessions provided on the rehabilitation unit.

Clients were able choose whether to have a detoxification only or have rehabilitation as well as a detoxification.

The service was registered by the Care Quality Commission to provide the following regulated activities:

• the accommodation for persons who require treatment for substance misuse
• diagnostic and screening procedures
• treatment of disease, disorder or injury.

The service received referrals through the local drug and alcohol services, referral agencies or directly from people funding their own treatment. Framework agreements had also been agreed with both Manchester and Tameside clinical commissioning groups. However, at the time of the inspection no referrals had been received through these contracts.

The service had previously been inspected in September 2017. At the time of the previous inspection the Care Quality Commission did not rate standalone substance misuse services. This is the first inspection which will rate the service.

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Updated 27 December 2018

we rated Linwood House as good because:

• All client records contained a risk assessment which staff reviewed daily.
• There were effective procedures in place for the administration of medication.
• Clients were admitted through a robust admission assessment process.
• Staff demonstrated a thorough knowledge of clients’ individual needs.
• The service could respond promptly to requests to access support and had a flexible approach treatment options available.
• The service had effective governance processes in place incorporating client feedback in to key performance indicator reports.

However:

• Actions identified in the ligature policy had not been completed.
• A sharps bin in the clinic room had not been returned in the required timeframe.
• Best interest decisions to admit clients who temporarily lacked capacity or the rational and risk mitigation to admit clients who did not give consent for the service to contact their GP were not recorded.

Updated 27 December 2018