The Care Quality Commission
  • Dentist
  • Dentist

Archived: Smile Cliniq - Station Road

125a Station Road, London, NW4 4NL (020) 8202 9910

Provided and run by:
Smile Cliniq

Important: The provider of this service changed - see old profile
Important: The partners registered to provide this service have changed. See new profile

All Inspections

27 February 2014

During a routine inspection

We were not able to speak with patients during this visit as we inspected on a day when the practice was ordinarily closed. However, we looked at the results of the provider’s latest patient survey. Most patients indicated that they found staff helpful, and that the dentist listened to their concerns and provided satisfactory explanations on treatments. This helped to assure us that people were treated well and that they were involved in making decisions about their treatment.

The survey results also indicated that most people were confident about the quality of treatment being provided. We saw appropriate records of treatment planning and delivery, and there were arrangements in place to deal with foreseeable emergencies. We found that treatment was planned and delivered in a way that was intended to ensure people's safety and welfare, and that accurate and appropriate records were maintained.

There were systems and equipment in place to reduce the risk and spread of infection. A number of audit tools were in use from which actions were taken where needed. The practice had elected to take part in the NHS’s Dental Pilot Programme, a national quality improvement scheme. We found that the provider was assessing and monitoring quality and risk matters at the service.