Updated 14 April 2020
Five Elms Medical Practice is a single location practice providing GP primary care services to approximately 4,000 people living in Dagenham in the London Borough of Barking and Dagenham. The practice has a General Medical Services (GMS) contract. A GMS contract is the contract between general practices and NHS England for delivering primary care services to local communities.
Information published by Public Health England rates the level of deprivation within the practice population group as two on a scale of one to ten. Level one represents the very highest levels of deprivation and level ten the lowest.
This information also shows that Income Deprivation Affecting Older People is 30% which is comparable to the clinical commissioning group (CCG) average of 28% but significantly higher than the national average of 16%. Income Deprivation Affecting Children is 32% which is comparable to the CCG average of 32% and above the national average of 20%. The proportion of patients on the register aged 65 or over is significantly higher than the CCG average. Data from Public Health England shows that 28% of the practice population falls into this age group compared to the CCG average of 14%.
The practice is located in a purpose-built health centre which is shared with a dental practice and a team of health visitors. The practice shares reception and waiting areas with these services.
There are two male full time GPs and three part-time locum GPs. The GPs provide a combined average of 17 GP sessions per week. The practice has a practice nurse who provide six sessions
sessions per week. There is a full-time practice manager and five staff who share reception and administration duties.
The practice is registered with the Care Quality Commission to provide the regulated activities of diagnostic and screening procedures, treatment of disease, disorder and injury and maternity and midwifery services.
The practice opening hours are:-
- 8am - 7:30pm (Monday, Wednesday)
- 8am - 6:30pm (Tuesday, Thursday, Friday)
Appointment times are:-
- 08:30am - 7:15pm (Monday)
- 08:30am – 2:30pm; 3:30pm – 6:00pm (Tuesday)
- 08:30am – 13:30pm; 14:00pm – 19:15pm (Wednesday)
- 08:30am – 11:30am (Thursday)
- 08:30am – 13:30pm; 14:00pm – 18:00pm (Friday)
Patients who are unable to make an appointment at the practice can make appointments at a local hub where same day GP appointments are available every weekday evening between 6.30pm and 10:00pm, and 8:00am and 8:00pm on weekends. These appointments are available to everyone registered with a GP in Barking and Dagenham.
The practice does not open at weekends. Patients are directed to the OOH provider for Barking & Dagenham CCG. The details of the out of hours service are communicated in a recorded message accessed by calling the practice when it is closed and details can also be found on the practice website.