Woodmancote Manor

Updated 19 July 2018

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This comprehensive inspection took place on 10 May 2018 and was announced. We gave the service 48 hours’ notice of the inspection visit because the location was a small care home for adults who are often out during the day. We needed to be sure that they would be in.

The inspection was carried out by one inspector. This service was last inspected on 12 November 2015. We requested and reviewed a Provider Information Return (PIR) prior to this inspection. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We also reviewed the information we held about the service, which included notifications about important events which the service is required to send us by law.

We looked around the home and talked with one staff member, the assistant manager and the registered manager. We spoke with one person and observed how staff interacted with the people who lived in the home

We looked at the care records of two people and records which related to staffing including their recruitment procedures and the training and development of staff. We inspected the most recent records relating to the management of the home including quality assurance reports.

Updated 19 July 2018

Woodmancote Manor is a residential care home for two people. At the time of the inspection there were two people with learning disabilities living at the home.

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

At this inspection we found the service remained Good.

Staff focused on the care needs of each individual and knew people’s individual communication skills, abilities and preferences. We observed that the staff approach was caring and kind. They talked to people with dignity and respect and supported people to make decisions about their life and day to day needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible, the policies and systems in the service supported this practice.

People had detailed care plans which reflected their abilities and support requirements. People’s risks had been assessed and were being monitored. Referrals to health care professionals had been made appropriately when additional support was needed and their medicines were managed and administered safely. People were provided with opportunities to maintain their interests and hobbies and live an enriched life. People’s views were encouraged and valued. Staff acted promptly when concerns were raised.

There were sufficient numbers of skilled and trained staff to meet people’s health and welfare needs. Staff felt supported by the registered and assistant manager. Quality assurance systems were in place to monitor the quality of service being delivered and the running of the home.

Further information is in the detailed findings below.