Archived: Fowey Hospital

We saw care plans were detailed and gave direction as to the care and support people needed. They had been regularly reviewed. In one case we saw information about a particular care need had not been detailed in a written care plan although, when we spoke to staff, they were aware of how to manage the care need.

We saw the hospital was clean and tidy. Infection control procedures were robust and in line with relevant guidance. There was information about infection control readily available throughout the home.

People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage them.

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Most of the patients we spoke with were aware of what was happening with them and had received information from the doctor and nurses about their care and plans for discharge. We saw that staff were aware of patients needs, however, social activity was not fully considered and patients had limited access to ways to pass their time.

Patients said they felt safe and that they felt able to raise any concerns with the staff. All staff we spoke with demonstrated a good understanding of how to react to concerns raised with them.

Staff told us that they had enough training to meet patients needs. They told us that staffing levels were sufficient at all times to meet patients needs. They told us extra staff could be called upon if they were busy.

Records of care and treatment were seen to be easy to use and mostly accurate. The Matron had previously identified that care plans lacked the detail needed to ensure that all staff were able to provide person centred care. Storage of personal medical information was stored securely to ensure the confidentiality of people using the service.